Ethnography: Mitigating Observer Bias

Research Design Review

The following is a modified excerpt from Applied Qualitative Research Design: A Total Quality Framework Approach (Roller & Lavrakas, 2015, pp. 207-212).

In qualitative research, the researcher – including the in-depth interviewer, focus group moderator, coder in content Observationanalysis, and observer – is the instrument, meaning that the qualitative researcher wields substantial control in the design content, the gathering of data, the outcomes, and interpretation of the research.  Ethnography is no different in that the observer – albeit not controlling participants’ natural environment – plays a central role in creating the data for the study by way of recording observations.  In this respect, the credibility of an ethnographic study essentially rests on the observer’s ability to identify and record the relevant observations.

The necessary observer skills have been discussed elsewhere in Research Design Review – for example, “The Importance of Analytical Sensibilities to Observation in Ethnography.” Without these skills, an observer…

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